The practical things.
Clearly answered.

Tell us what you want to improve: more suitable enquiries, a clearer website, a stronger campaign or less manual follow-up. We’ll discuss the current situation and recommend a defined next step. You can bring one part of the work or a wider brief.

Explore our services or tell us about your project.

Yes. We agree the deliverables, price, review allowance, responsibilities and timing in writing. For website projects, we confirm a kickoff date before the deposit is paid. Extra work is priced and agreed before we begin it.

A completed brief, accurate business facts, your brand assets, licensed images or footage, and access to the relevant accounts. One nominated contact should bring feedback together. We confirm the exact requirements for your project before work starts.

We commit to the agreed work and clear reporting. We cannot promise a particular number of leads, sales, search rankings or AI recommendations. Results depend on factors including your offer, market, budget, website and how enquiries are handled.

Launch, £299: one page with up to six main sections, one enquiry form and up to 800 words from your completed brief.

Bookings, £999: Launch scope plus one supported booking system, one calendar/user and up to three appointment types, with standard confirmation and one reminder.

Signature, £3,499: bespoke design for up to eight public content pages, up to 4,000 words from supplied facts, one form and up to two standard supported integrations or embeds.

Rebuild, £999: up to five public pages, up to 2,500 words adapted from supplied content, one form and up to twenty redirects. Mailbox, shop, CRM and database migrations are not included.

Shopify Theme, £399: a focused visual treatment of your existing home, collection and product templates using supported Shopify features, with up to five home sections. It is not a new theme framework; product entry, custom apps and checkout changes are outside this package.

Every package includes responsive implementation, agreed copy, basic page metadata, proportionate browser checks, handover and twelve months of care. Compare website packages.

The target is ten working days for Launch, Bookings, Rebuild and Shopify Theme, or thirty working days for Signature. The clock starts on the agreed Ready to Start date, once the deposit, signed scope, content, assets and access are in place.

A documented delay in client input, approval, an agreed scope change or an outside provider can pause the clock. We explain what is needed and confirm the revised date. Our own workload or rework does not pause it.

Launch and Shopify Theme include one consolidated round plus final factual corrections. Bookings and Rebuild include two consolidated rounds. Signature includes two design rounds and one content round.

A round is one collated feedback list against the agreed direction. A new brief, extra pages or additional features need a separate agreed scope. Fixing our implementation errors or work that does not meet the accepted specification does not use your revision allowance.

Please allow time to return feedback within two working days per round. If input is missing, we notify you before pausing the delivery clock. Silence is never approval.

Care includes a monthly availability and basic performance check, proportionate maintenance of the code we deliver and one small-change batch each month. The allowance is thirty minutes including change checks, or sixty minutes for Signature. Unused time does not roll over.

Small changes use existing components: supplied text or image replacements, prices, contact details, links or booking availability. New pages, sections, integrations, design directions and third-party troubleshooting need a separate scope. We estimate the request first and agree any extra cost.

One standard-domain renewal up to £15 at provider cost is included during the care year. Premium domains and higher fees are discussed before purchase.

Our working hours are Monday–Friday, 9am–5pm UK time, excluding England and Wales bank holidays. We acknowledge standard requests within one working day. Accepted small-change batches are completed within three working days, or one working day for Signature, once complete instructions and materials are available.

Rebuild includes one eligible monthly batch completed the same working day if received before noon, or by the next working day if received later. Requests outside the allowance need an agreed scope and timing.

For a reported site outage or broken primary journey, we acknowledge within four working hours and start investigating that day. This is not 24/7 monitoring or a guaranteed restoration time. Defects caused by LYM are corrected without using your small-change allowance.

No. Meta management starts at £950 per month for Bronze, £1,750 for Silver and £3,250 for Gold. Platinum is scoped from £6,000 per month. Media spend is additional and paid directly through your own Meta account. We agree the campaign budget with you before launch.

See the package scope and creative allowances.

Bronze includes four image-led assets each month from supplied imagery. Silver includes six creative assets from supplied footage or imagery. Gold includes six finished videos and one shoot of up to five hours, including setup; those videos replace Silver’s asset allowance. Extra production is scoped separately.

We agree the measurement before launch and report against it. Monthly reporting is included, with weekly lead-quality review in Silver. Where qualification or sales happen in your team, we need your feedback to connect advertising enquiries with what happens next.

We distinguish enquiries from qualified leads and sales, and platform-attributed revenue from profit. A result from another client is evidence of that campaign, not a forecast for yours.

Yes. Standard setup is £749 one-off; monthly plans start at £499. We agree the audience, messaging, contact scope and responsibility for replies. Outreach does not guarantee meetings or sales. See the current B2B plans.

It can acknowledge an enquiry, answer agreed factual questions and book suitable appointments using your approved information and calendar rules. We define the allowed actions and escalation route with you before launch, so routine actions can happen automatically.

Questions outside the agreed knowledge or permissions, ambiguous requests and integration problems go to a named person in your team. We agree that handover in advance. Automation may operate out of hours; a human response follows your team’s stated coverage.

Your system uses suitable, properly licensed accounts owned by your business. Software subscriptions, message charges and other usage costs are disclosed separately from our implementation scope. We agree access, actions and launch approval before the system goes live.

£349 covers one business, one domain, one language and up to five agreed public HTML pages for twelve months. There are four rounds: at the start, then months three, six and nine. Each includes an audit, a concise dated report and one scoped fix batch. The first audit is one of the four rounds, not an extra fifth.

We check readable content, page titles and descriptions, headings, factual consistency, existing structured data, internal links and relevant sitemap and crawler signals. If you provide Search Console access, we review the available reports too.

Each round includes one consolidated batch of up to three small tasks across the agreed pages, capped at sixty minutes including implementation, checks and preparation for publishing. One consolidated review is included within that scope.

Examples include a title and description, a short factual answer, a heading correction, an internal link or a simple correction to existing structured data. We agree the most useful priorities and the publishing approval process with you.

We check suitability and access free of charge before you buy. There must be a usable editing route and meaningful improvements possible within the allowance. Platform permissions and features vary; if the included fixes cannot be delivered, we explain that before taking payment.

Redesigns, migrations, new articles or landing pages, complex development, backlink campaigns and unlimited plugin troubleshooting are not included. Larger work needs its own agreed quote.

We cannot guarantee recommendations, rankings, indexing, snippets or enquiries. The service improves the clarity and accessibility of the information you publish and addresses practical issues within scope. Your report shows what we observed, what changed, remaining dependencies and the next priorities.

No. The £349 covers a twelve-month term. Continuing afterwards requires a new agreement.

Website payments are split into deposit and balance: Launch £149 + £150; Bookings and Rebuild £499 + £500; Signature £1,749 + £1,750; Shopify Theme £199 + £200. The balance is due after your explicit approval of the agreed work and before authorised launch or handover.

Love Yours Recordings Ltd is not VAT registered, so no VAT is added to the published prices. Other service payment schedules are set out in your agreement.

No ongoing minimum commitment is required for a website package. There is a written project agreement. Included care ends after twelve months unless you explicitly choose a new priced plan; it does not become an automatic subscription. Marketing and other service terms are agreed separately.

At handover we provide your source or theme files, an access inventory and the provider ownership details. Your domain is registered to you, with control and renewal responsibility documented. Shopify, booking services, premium apps and other provider accounts remain on your own plans, subject to their licences and charges.

For LYM-hosted static brochure sites, there is no recurring LYM hosting fee while we operate that service. Normal static-site usage within the agreed setup is included. Paid software, ecommerce, databases, messaging, specialist infrastructure and exceptional usage are separately agreed costs.

Hosting continues after included care ends, but changes, checks, support and domain renewal handling end unless renewed separately. We give a clear handover reminder before expiry. If we cease hosting, we provide your files and at least ninety days’ notice, with reasonable migration help scoped in that notice.

If we miss an eligible agreed deadline for a reason caused by LYM, you can cancel and have the full deposit returned, or choose to agree a new date in writing. An extension is optional. We notify you and process the deposit repayment within five working days of your refund choice.

Properly documented client or provider holds extend the delivery date. We do not publish unapproved work to meet a deadline.

Contact us so we can record the position and agree the next step under your written agreement. If required input is missing for twenty working days, we discuss rebooking rather than silently cancelling or retaining payments. Cancellation outside the missed-deadline promise follows your agreed terms and applicable rights.

These package details apply to new agreed scopes. They do not retrospectively change an existing customer agreement or accepted commitment.